Paul Polak
2) The Business Solution To Poverty: Designing Products and Services for Three Billion New Customers
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The nearly three billion people living on two dollars a day are not just the world's greatest challenge-they represent an extraordinary market opportunity. The key is what Paul Polak and Mal Warwick call Zero-Based Design: starting from scratch to create innovative products and services tailored for the very poor, armed with a thorough understanding of what they really want and need, and driven by what Polak and Warwick call "the ruthless pursuit...